We Put Your Customers First
GUIDEcx was founded on the principle of creating a better customer onboarding experience. Peter Ord, CEO and co-founder of GUIDEcx, saw an opportunity to help guide people through the implementation process in an organized and efficient manner.
We kept hearing—from professionals in all different industries—that when they purchased software or business solutions, the sales-to-implementation process wasn’t working.
It got us thinking.
You can order a new TV and track it from the warehouse to your porch and every step in between. You know precisely what you are getting and when. Why can’t you do the same with a business product or service?
Meet Your Guides
GUIDEcx—Easy, Efficient Client Onboarding
What evolved is GUIDEcx, a company committed to helping you deliver products and services more efficiently and speed up time to value for your customers.
Our client onboarding and project management platform makes it simple to invite, guide, and engage internal and customer teams on a project. Task automation, transparent project views, and quick access to tasks and status updates—through the portal, email, or mobile app—make it easy for customers to work with you.
Whether you are a SaaS company, an EdTech provider, or a design agency, GUIDEcx delivers the right visibility into the project to improve efficiencies and manage customer expectations.
What We Believe In As Guides
What Customers Like Best
Our customers may love our customer success team even more than they love our software.
Maybe it’s because our dedicated team helps them speed up time to value for their customers. Or perhaps it’s because they’re fantastic people who care passionately about client onboarding.
Join the GUIDEcx Team
The ethos of GUIDEcx is centered around being a guide for our customers and also for our employees. For customers, we leverage our wisdom and experience as the leader in customer onboarding to provide them with best-in-class service and solutions for all their implementation needs. We have created a fun and nurturing environment for employees to help guide team members on their career paths. We work hard, but we also value family time.
We Help People Work Better Together.
Our Mission
Our Recent Awards
Talk With a Guide Today
Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
