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Whether it’s a customer pouring hot coffee on an unsuspecting and…
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Did you know that customer churn starts within the first 30…
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One of the worst things to admit in any job is…
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Did you know that simply increasing customer retention rates by 5…
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You probably interact with a customer service representative on an almost…
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You’re patting yourself on the back as you walk away from…
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Building lasting relationships is truly about helping the customer feel with…
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To maintain long-term customer relationships and build client loyalty, a business…
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Congratulations! You’ve just signed a contract with a brand-new client. Now…
